Testimonials
Dr. Heller has created a very 21st Century approach to handling two difficult situations - termination and hiring of household employees. Having her present during a termination conversation made it meaningful for me and easier to deal with the negative feelings associated with the process. I also like having a professional set of eyes looking at and making suggestions about the replacement candidates. She will meet many more nannies than I will ever meet so she has a good sense of what works and what doesn't. For anyone that has ever had a negative experience with a household employee and has found it is time for a change, Dr. Heller will make the process easier.
Mother of two, Beverly Hills, CA
Lindsay Heller (AKA The Nanny Doctor) has been a blessing to our families and nannies all over LA. My nannies really appreciate her knowledge and insight and finally feel that they have a voice. I know that our families that use her services feel confident in her ability to provide them with exactly what they need in terms of superb child care and quality guidance.
Nurture & Nanny, Beverly Hills, CA
The Nanny Doctor has been such an amazing resource for our agency and our clients. Lindsay is a knowledgeable professional who brings a world of experience and expertise to the nanny staffing industry. As the owner of a nanny agency in Los Angeles I work with clients who often times have very specific and unique needs. Lindsay is able to seamlessly work with the family, the agency, and the nanny to create a loving and healthy environment for the children. From providing support to new mothers to working with the family to introduce a new caregiver Lindsay’s support and advice has left an invaluable and indelible mark on the lives of our clients and their children. I am continually impressed by her professionalism, candor, empathy, and successful track record. We are honored to work exclusively with Lindsay for all of our client’s consulting needs.
Katie Vaughan, Founder and CEO of Westside Nannies, Los Angeles
We had the opportunity to work closely with Dr. Heller for 3 years. During that time she helped us maintain a sense of stability and predictability while splitting the children between two households. Dr. Heller continually stressed the importance of accountability and routine. When she planned her departure from our family, she made every effort to be sensitive to my children's needs and their feelings. She prepared them for her departure over a period of time, and talked to the children over and over again about how much she would miss them, love them forever, and continue to be a part of their lives. She had a lot of helpful tips and techniques that helped the
children with the good-bye process. She made a book for them and a movie with them that expressed how important they were to her and all the wonderful memories that they had shared together. As a result, the kids felt loved and important. She was a great nanny and now a great Nanny Doctor!
Mother, Pacific Palisades, California
The Nanny Doctor offers unique, valuable services to families that will improve the quality of their relationships with their nannies and help kids to develop a secure attachment style. All of her techniques and interventions are attachment-sensitive and simply make sense. She provides a wealth of knowledge to families and has also been a great resource to parents, nanny agencies, and fellow psychologists.
Louis Monaco, Psy.D., Beverly Hills, California
Dr. Heller worked as our nanny nearly 10 years ago, shortly after the family endured a cross-country move and a rough divorce. I was still working full-time as a pediatrician, taking night and weekend call. I needed someone responsible and perceptive that could step into our family and help with my three children on both a parental and a personal level. Even as a graduate student, Dr. Heller assumed this role with ease. She related well to my 13-year-old son, my 11-year-old daughter, and my youngest, a 5-year-old boy. She perceived that each child had very different needs based on age, developmental stage and individual emotional response to the significant changes in his/her life, and tailored her approach to each child accordingly.
She sought to establish a daily routine with age-appropriate incentives for household chores. Once the children's household work was done, she sought to break their emotional doldrums by getting the kids out of the house frequently to find fun and original activities throughout the Bay Area. Their favorite excursion, which my youngest still talks about, was a day's road trip down the coast to explore the beaches in Big Sur and to visit the aquarium in Monterey. By establishing clear expectations, a daily routine, incentives for chores and the desire to explore the world outside their home, Dr. Heller helped the children become more communicative, to feel more secure in new situations and to regain their senses of humor and enjoyment of life.
We especially appreciated the sensitivity and perceptiveness that she brought to her work with us, helping the household to run smoothly through a time that was all but seamless. She took the initiative to identify communication issues, discern the children's emotional tenor, and provide constructive suggestions based on her assessments, in order to better all situations. We loved her as a person who cared deeply about the welfare of the family. We know she adeptly will apply her additional 10 years of experience both as a nanny and clinical psychologist as The Nanny Doctor.
Laura Robertson, MD, San Francisco, California
Recent research has provided us with increasingly more and more knowledge on the impact that inconsistent caretaking has on children. The Nanny Doctor provides a profound opportunity to address this issue and reduce the likelihood of a potential lasting emotional detriment. Dr. Heller’s 10 years of experience as a nanny and her clinical expertise as a licensed clinical psychologist come together in a way that really benefits the families and nannies that she works with. By improving the quality of current relationships, Dr. Heller strengthens the bonds, helping children to develop a secure emotional attachment style. I wholeheartedly recommend that any families with a nanny or those considering hiring a nanny take advantage of these unique theory-based services.
Courtney L. Karp, Psy.D., Beverly Hills, California
Lindsay bonded immediately with my daughter and brought a sense of calm to our home during a very difficult time. The time she spent with my daughter were memorable and important. Those early developmental years. Nine years later she is still an important part of our family's life.
Mother, San Francisco, California
Lindsay will always be my favorite nanny. She was there for my first steps (I don't remember them, but I saw the pictures) and has watched me grow up. She's the best!
Isabella, age 9, San Francisco, California
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